Customer Care

We Are Here to Help

Thank you for reaching out to AidMart customer care. We take your query seriously and will respond shortly with feedback.


Before You Contact Us

For the fastest assistance, please visit our FAQ Page where you will find answers to common questions about buying, selling, donations, deliveries, returns, and technical issues.


How to Reach Us

Email
Send your query to support@aidmart.co.za Please include your order or listing number if applicable. We aim to respond within 24 hours on business days.

Contact Form
Complete the form below and a team member will assist you.


Our Response Commitment

We treat every matter with care and urgency. You will receive an acknowledgment within a few hours and a full response within one business day.


Please Fill Out The Form Below

Kindly note that all fields marked * are mandatory.

Customer Care Form
Name
Name
First Name
Last Name
Select Department

Required upload size: 1MB - 2MB

If your product is damaged or different from what was expected, kindly upload up to 3 pictures.
Who Is The Lucky One?
Can We Use Your Compliment As A Review?