Get In Touch With AidMart

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How do I know which wheelchair size, walking frame height, or pressure care mattress is right for me?

Each product listing includes detailed specifications, sizing guides, and compatibility information. Many listings also include manufacturer sizing charts in the image gallery. If you are unsure, we provide a clear question box on every product page where you can ask the supplier directly. They are trained to assist with clinical and technical queries.

Can I return an item if it doesn't fit or I change my mind?

Yes. You have 7 days from delivery to return most items. The product must be unused and in original packaging. Some exclusions apply.

How can I return an item?

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How long does delivery take?

Delivery times are set by each supplier and shown on the product page before checkout. You will receive a tracking number once your order is dispatched.

How does the equipment donation section work?

The donation section allows individuals and organisations to list equipment they no longer need, free of charge. Donated items are listed at zero cost to the recipient. You pay only for delivery or collection arrangements made directly with the donor. All donations are reviewed before publication to ensure they are in safe, working condition.

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